Most Items purchased will be shipped within 1 business day from date of purchase using the preferred shipping method. In the event we have run out of the purchased item, we will contact you via the email or phone number provided with other options for substitutions or a full refund. If you have not received your items by the expected delivery date, please check the tracking number provided, or give us a call at 800-429-9802 or email us at firstname.lastname@example.org
Should any packages returned undeliverable, we will make a reasonable attempt to contact you to make other arrangements. Should we be unable to reach you, we will refund the sale amount minus 20% restocking fee and any shipping charges.
We want you to be happy with your purchase. We offer an exchange only policy. Should you be unhappy with your purchase, please contact us within 7 days of the delivery date and we will offer you credit towards another items. Please contact us at 800-429-9802 or email@example.com